I was recently interviewed by Sean Wise for an article for the Toronto Globe and Mail about whether or not entrepreneurs still need to write business plans. His conclusion is yes - and he makes some good points - that while the business plan should be considered fungible, the process of writing a plan is what creates value, because
- The process creates a common starting point for the entire team
- The process sets the goals and vision for the team
- The process sets the path and identifies required resources
- Writing the plan forces analysis
- The process can help the team feel more confident about their ideas and strategy
From my perspective, even though the business you’re pursuing is almost always likely to change and morph into something unanticipated (and in fact, many of the most successful businesses end up nothing like what they started as,) the process of writing a business plan creates a lot of value. I’ve written a couple of business plans for startups that went on to receive venture funding, generate revenue, and have a public offering/be acquired. Writing the business plan was an extremely grueling process that forced me to think clearly about how all the dots of the business connect, and illuminated some of my assumptions that simply did not hold up under scrutiny.
Yes, it’s particularly true that in this day and age, with the greatly reduced costs of launching and iterating a Web-based consumer business, that writing a business plan may seem old-fashioned. “Why bother, when I can just get a product out there and iterate constantly until I hit upon something that works?” It’s a fair point, but I think the primary benefit that results from writing a business plan isn’t that you get a document in hand that charts the future course of your business - but rather the primary benefit comes from the discipline that the process imparts onto you and the team building that happens along the way.
Sean’s specific question to me was, “But I heard investors don’t read plans, so what is the point?”
Sean writes, “While it is true that some investors, might not spend as much time reading full plans as you would like them to, all investors do read the executive summary, which is of course based on the financial and entire business plan.”
My comment was -”VCs absolutely pay attention to the executive summary…Writing a full business plan helps you conceptualize all of the nuances of your business and this understanding is crucial in helping you succinctly articulate your startup’s unfair advantage.”
But ultimately, the purpose of writing a business plan is not to please some VCs, but to really build a deep understanding of your business and build team consensus around what the vision is. I’d like to hear your thoughts about how this may or may not have worked for you.

36 comments
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February 4, 2007 at 2:00 pm
Don Murray
Writing a business plan can be tedious and frustrating. But more than anything, it can be is an exciting opportunity to explore the future and its endless opportunities.
In writing a business plan, this is truly a case where the journey is the focal point, and the end simply a presentation of the knowledge, experience and insight gained during the journey.
February 4, 2007 at 2:29 pm
Emile Petrone
I am in a start-up right now and I agree with you, Susan. We have been continually editing/revising our business plan, almost twice a month. While we are in the proof-of-concept phase, the combination of putting your ideas into words and execution gives entrepreneurs new insights into previous preconceptions. There can be a huge difference between a company’s original value proposition and the real value proposition customers find in your product. In these early times, many assumptions are thrown out the window for a variety of reasons; successful entrepreneurs take that new found knowledge and revise their plan. For the past few months my company has been in an incubator and a local VC told me the exact same things you stated in this post, “conceptualize all of the nuances”. So I agree, entrepreneurs must be able to adapt and writing a business plan allows for entrepreneurs to clearly see the company’s direction/ flaws/ and unforeseen opportunities.
February 4, 2007 at 2:52 pm
Martin Wells
I agree that business plans are worthwhile. I just suggest to people that they write it in high-level form (not too detailed) and continue to revise it on a regular basis.
The simple act of a complete team having regular rigourous debate on the very fabric of their company is a good thing for the team, and for the company.
February 4, 2007 at 7:23 pm
Andrew Parker
This is spot on. I’d add that while VCs might not read BPlans thoroughly up front, BPlans are important to the active due diligence process. BPlans are a resource to answer a variety of questions (product dev timeline, financial status, competitive landscape, etc). The average BPlan is far in excess of what is necessary, but it’s great to have so many questions answered in advance.
February 4, 2007 at 10:49 pm
Andrew
I am a fan of the 10 - 12 slide power point business plan. i don’t know too many VC’s who want to read a full business plan. They have stacks of white paper plans. I wouldn’t want my plan to hit the pile. I would rather a quick NO rather than no answer at all which is what you might get if your plan hits that pile. A quick and concise power point makes you break down the most compelling points. But I guess it all depends on what stage the company is at.
February 5, 2007 at 3:44 am
Jessica Mulligan
This approach applies even to existing companies that are seeking to become more entrepreneurial and nimble, especially those wanting to move into new arenas in their own industry.
For example, I’m working with a video game publisher in Europe on an MMO; this is the publisher’s first such game. Rather than just do the standard game proposal-to-design-to-development process, I’ve been making us treat the project as a separate start-up company, with the parent company as the “VC” requiring a full budget, business plan, continually updated Risks list and frequent pitches for continued funding of the project.
This is far more extensive than the usual publisher game development process and the senior executives have as little time for any specific project as a VC handling multiple investments. They tend to want the executive summary of the whole project, with concentration on the risks going forward. It is also a bloody pain in the butt, but it serves several purposes:
- It continually focuses everyone involved in the project;
- It continually educates my “investors” in the MMO design and development process, the current market and business models and the risks. Armed with this information, they can make sane and informed decisions about the project and their participation on an ongoing basis;
- It keeps the “Surprise!” factor to a minimum for both my development team and the “investor”. When everyone is forced to frequently rework the Risks list and find solutions to those risks before proceeding to the next phase, there is less tendency to be blind-sided;
- It gives both me and the “investor” peace of mind that we know where we are headed and what speed bumps we are likely to hit along the way.
So, while I think we all have a love-hate relationship with BPs (lord knows, I do), they are invaluable to long-term success.
February 5, 2007 at 7:19 am
susanwu
Hi Andrew #2:
Re: “I am a fan of the 10 - 12 slide power point business plan. i don’t know too many VC’s who want to read a full business plan.”
This is true, most VCs prefer to start with executive summaries that are 1-2 pages in length. But what I was trying to say is that creating a truly outstanding exec summary is much easier when you go through all of the work of putting together the full business plan - it’s much easier to speak authoritatively about your business’ prospects when you’ve gone through every possible scenario and assumption in tedium. So the exec summary is the distillation of all of this rigorous thinking, targeted for public consumption. The exec summary is so much more convincing when it suggests and hints at all of the background research and thinking that have gone into your process.
February 5, 2007 at 11:38 am
Venture Geek » Quickie: Business Plans, Do They Matter?
[...] been through the writing of a few business plans, I was happy to see Susan Wu’s take on the topic. I definitely understand that in the early days of a company time is in extremely short supply, so [...]
February 5, 2007 at 3:30 pm
tech decentral » links for 2007-02-05
[...] Do entrepreneurs still need to write business plans? « Susan Wu - Venture Capital “the purpose of writing a business plan is not to please some VCs, but to really build a deep understanding of your business and build team consensus around what the vision is.” (tags: business-plans venture-capital) [...]
February 5, 2007 at 9:03 pm
Matt
Agree with everyone here. I’m part of a team about to go beta with a flex based information management tool called Convos. The business plan was indeed the most tedious part but it made sure the idea and timing was dead on.
It’s also interesting to go back now and see how much we thought about our model and set our mission. My advice is to write it once to get everything on the table, build/maintain a dynamic financial model in Excel, and stay on top of your competition as much as possible
February 6, 2007 at 4:32 pm
JohnAnderson
Hey Susan - it’s great to see you back posting again! You’re definitely in a great position to argue the case here.. and I happen to agree with your points.
I’m still inclined to push conventional wisdom here….
To paraphrase, Susan’s primary argument is that there is actually little intrinsic value of a biz plan, but rather the value is the PROCESS and DISCIPLINE that the plan triggers… the business plan-NING per say.
So, shouldn’t we all be spending more time thinking about the planning process itself, how we should be disciplined, how we can measure, manage, and succeed in this process? Should business plans themselves be more structured around this process?
Second, some counter-examples. I haven’t seen the original Google business plan (anyone have it?), but I struggle to wonder what benefit “the process” really served L&S. Consider eBay… Sure, the b-plan helped Pierre get Benchmark (and ultimately Meg) on board, but at what cost?
February 8, 2007 at 9:49 am
Sean Wise
Thanks Susan and thanks to all your commentors.
I’m glad it refreshed the dialogue on business plans.
Too many people want to cut corners and would rather spend more time on marketing material than business plan.
But tell me which leads to a better ROI? The docuemnt that lands you $5M in funding, or the material which sells more widgets?
Sean Wise,
http://www.SeanWise.com
February 10, 2007 at 1:49 am
Pragmatic Dictator » Blog Archive » links for 2007-02-08
[...] Do entrepreneurs still need to write business plans? Shared vision, gooood. (tags: business startup Entrepreneurship) [...]
February 13, 2007 at 1:57 pm
Allen Sligar
Susan wrote:
“So the exec summary is the distillation of all of this rigorous thinking, targeted for public consumption”
Bingo, we’re just finishing up beta, and still iterating but fundamentally ready to roll.
In my mind BP = Concise Exec Sum, and a good PPT presentation.
As a former consultant I know the importance of not wasting peoples valuable time and I think a BP serves as a means of really distilling the primary value proposition(s) .
For instance:
Awhile back we developed a method of achieving an operational goal, it turns out the total available market for this method is actually more valuable than the primary total available market (and purpose) of our company…so about 90% more design time has been spent on that but its resulted in 3x more potential revenue streams…..
Other reasons:
* If I’m on the other side of the decsion do I want to invest in someone to damn lazy (or who thinks they’re to cool) to write a 10-20 page BP?
What level of maturity as an executive (and dedication as a founder) does that represent?
* Lets you get a clearer, well grounded view of revenue streams, price models, and product offerings….you know all that boring stuff people without a product or business model dont want to bother with.
Call me old fashioned but I think having an actual product is still important.
(although I’ve recently met other founders and walked away wondering WTH they’re actual product is….)
* Informs the potential investor;
1) That you can communicate necessary information on a basic level
2) What kind of organization your trying to build
In our case we want a long term relationship, because its a long term solution.
Sticky parts of BP’s:
1) Projected sales
2) Valuation
3) Pricing
Personally these are things I’ve had to beat my head against the wall to figure out, those are hard because you cant know how much to ask for if you dont know how much your going to sell, and what the price point should be.
Great subject Susan you oughta do a post on:
“What not to do in a business plan”
Allen
PS: Glad your keeping the blog up
February 15, 2007 at 10:17 pm
Jim Yang
Over the course of 18 months, I have update/re-written our business plan 39 times or roughly twice a month. It’s absolutely an essential tool for me to keep every moving parts of the business framed into a single coherent story.
Jim
February 18, 2007 at 9:38 am
Rev Bilal
Excellent article. I totally agree with all your points. A business plan is what makes you focus on the whole enterprise in the first place. I found this other great article dealing with business plans. I strongly recommend that you guys check it out:
http://www.cvtips.com/your_own_business_plan.html
February 19, 2007 at 10:42 pm
Matt Filios
I think any entrepreneur, looking for funding or not, should always have a business plan and model in place. Over the past 3-4 months I have worked with a number of entrepreneurs who have great concepts of building a company around a product, a process or set of services. Putting a plan together gets that concept out of their head, onto a piece of paper, where others can add ideas around milestones, goals, go-to-market plans, branding/positioning, community awareness, business development and sales, and basically “how am I going to make money with my company?”. Even if it is a skeleton outline of these areas of focus, it should always be done and regularly updated to meet the changes in market climate.
February 26, 2007 at 12:25 pm
Business Plans: Yes They Are Needed Still! : Business Golf
[...] I ran into a blog site written by Susan Wu, who’s article Entrepreneurs Still Need to Write Business Plans I totally agree with. I have taken note and realized that my business plan is a vision more than [...]
February 26, 2007 at 12:27 pm
Scot Duke
Susan,
Great article, posted your thoughts in support of my article on my blog. Thanks
http://innovativebusinessgolf.com/2007/02/26/business-plans-yes-they-are-needed-still/
February 28, 2007 at 12:12 am
Manson
I would like to share my past business plan with you. can i ?
March 8, 2007 at 3:24 pm
Hasan Luongo
great article and the comments really add a deeper perspective, here is my though on the subject: Don’t Write a BPlan for Investors, write it for you, and your team.
Investors will look at 2 components:
1) Executive Summary
2) Financial projections (only if something in exec summary is interesting)
If they are interested they will ask you many of the questions you answered in your Bplan, so if you have one you will be able ready.
You, yes you, need to really understand the business from a holistic perspective, you need to have a clear picture of the vision, and the process
for achieving it. You will also need to attract founding team members, and to validate your assumption in early customer conversations.
I’m not under the allusion that your venture will end up exactly as you planned it, but having a vision and working towards it helps you stay focused on whats important.
Last note - what is no longer needed is 30-50 page business plan novel - keep your plan strategic and focused, and don’t sweat the details.
March 18, 2007 at 7:49 am
VentureFiles » Blog Archive » Business Plan Series: Part 1 - Framing your plan
[...] I call the “money plan” and many VC’s will say that they don’t read them, most see the value in them and all say that the exercise is necessary and important to address any issues that may arise in [...]
March 26, 2007 at 10:00 am
The Pageman
Great post! I think you need a business plan internally so that you know where you started and then as you modify it, you actually get to see how your business model is evolving. Sometimes, after 18 months of many, many changes, it’s good to have a reference point. As you refine your business plan, you get to refine your pitch also and make it easier for people to understand what your business is all about.
March 26, 2007 at 4:16 pm
kabababrubarta
Cool! kabababrubarta
April 2, 2007 at 10:50 pm
Doug Nelson
One more point to add about the plan-NING being more important than the plan itself. The process focuses the team, and clarifies thinking, which is critical for the meetings the team will have with prospective investors. It’s in those meetings that funding decisions are made… not in the review of the plan itself (whatever its format).
As an entrepreneur friend of mine once said of the funding process, “It’s an oral exam, not a written one.” The planning process is what helps prep entrepreneurs for the ultimate(?) oral exam.
May 10, 2007 at 3:01 am
Business Plan Series: Part 1 - Framing your plan
[...] I call the “money plan” and many VC’s will say that they don’t read them, most see the value in them and all say that the exercise is necessary and important to address any issues that may arise in [...]
July 10, 2007 at 5:18 am
Yiannos
Nice…
July 13, 2007 at 6:07 am
VL
Susan,
I understand and appreciate your comments on bplans. However I have a question regarding the founding management team.
I have a concept on preventing ID theft (new accounts). Currently there are a few ID theft prevention/service companies out there, LifeLock, TrustedID and IdentityGuard to name a few. Their services are pretty much the same, fraud alerts, credit monitoring, ID theft insurance and credit freeze. My concept will absolutely blow those companies out of business.
However, I am an unproven entrepreneur, only know what I’ve learned about ID theft online. What are the chances of my success without a proven member on the founding team? I realize that it would be to my benefit to have someone on board that has the experience not only running a successful startup but also experience in the industry of ID theft.
Any comments would be appreciated.
Thanks.
VL
July 18, 2007 at 7:14 pm
Innovator’s Dilemmas: Do You Really Need Business Modeling? « consultaglobal
[...] Susan Wu’s “Do entrepreneurs still need to write business plans?” [...]
July 22, 2007 at 9:57 pm
Do Entrepreneurs still need to write Business Plans? « Hyper Passionate Entrepreneurs
[...] source [...]
August 1, 2007 at 6:49 am
Are Business Plans Necessary? « Entrepreneurial Edge
[...] Are Business Plans Necessary? Susan Wu was recently interviewed for a newspaper article about the process of writing a plan. She points out the reasons for writing a business plan: [...]
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April 21, 2008 at 1:46 pm
ChatFish
the need to write business plans will never stop
April 24, 2008 at 3:01 pm
Search
very true